Centix implementation
A successful implementation is the foundation for optimal use of Centix. With our structured approach and experienced consultants, we ensure that you can get started quickly and efficiently.
From demonstration to implementation and optimisation, we guide you step by step, tailored to your organisation and processes.
Request
You can easily request a demonstration via our website or by contacting us by phone or email.
Through the website, you can schedule an appointment directly and choose whether you want a demo of the basic version only or including additional modules such as orders and work orders.
For specific topics such as ATEX, we recommend contacting us by phone so we can focus on the right areas during the demonstration.
Demonstration
A demonstration helps you quickly determine whether Centix is the right fit for your organisation.
During the demonstration:
- You gain a clear understanding of how Centix works
- You see the possibilities tailored to your organisation
- You can ask questions directly
- Multiple colleagues can join at the same time
A demonstration takes approximately 30 to 90 minutes and is completely non-binding; there are no obligations and you decide whether Centix is right for your organisation.
Our specialists host the demonstration via Microsoft Teams. This allows us to assist you efficiently, easily include multiple participants and plan flexibly without travel time.
Quotation and order
During the demonstration, we identify your needs and requirements, such as functionalities, possible hardware and data migration. Based on this, you will receive a tailored quotation.
After approval, we process the order, verify the selected modules and any specific details, and schedule the intake meeting.
Intake meeting
During the intake meeting via Microsoft Teams, we review the order together and translate it into a concrete implementation plan. This plan outlines what needs to be done during the implementation and who is responsible for each step.
You will receive a link to the implementation plan and can add or adjust details yourself.
Implementation
After the intake meeting, the implementation takes place. This can be done on-site or remotely, depending on your preference and situation.
We work with a proven standard setup, based on years of experience and best practices. During implementation, this setup is fine-tuned together with you to match your specific needs and processes, allowing you to get started quickly and efficiently.
During the implementation, the consultant configures the system together with you and provides hands-on training in using Centix.
For most customers, one implementation day is sufficient to get started. For more extensive projects, such as those involving additional modules or large data migrations, multiple implementation days may be required.
Proven practical implementation approach
Based on years of experience, we have developed a practical and efficient implementation approach. For many situations, we offer ready-to-use setups, allowing the implementation to be largely standardised.
With clear phases and a structured implementation plan created together, everyone knows exactly what to expect.
Continuous improvement through optimisation
Centix actively listens to its customers. Feedback is incorporated into the development of new functionalities.
We release updates every two weeks with improvements and new features. Even after implementation, it remains important to stay up to date, for example via our newsletter and release notes.
To keep your processes running optimally, we recommend engaging a consultant once or twice a year. Using the latest functionalities, they help you further optimise your processes.
This way, you continue to improve with Centix.
“They say ‘it takes two to tango’, and that’s exactly how it felt with Centix from the very beginning. There was never a moment when the consultant made me feel like I had to figure everything out on my own.”
“During the implementation, real attention was given to what I needed. Whenever I had questions, I received quick responses. When something comes up, I know it will be handled immediately. That works very well.”
