Work orders & ticketing

Centix Work orders and ticketing helps track repair and maintenance flows across the organisation. In addition, it is also possible to use Centix as a ‘Ticket’ system. This combination allows you to optimally organise your service organisation. With the many expansion options, the workflow module is from relatively simple processes to managing multi-workshop and complex service organisations.

On this page you will find the following modules:

Centix Online modules

Workflow management

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Workflow management is the basis of this module range. It offers extensive options for creating workflow items repetitively or not. By means of the extensive coding possibilities, the registration of communication such as email, you can keep both internal and external stakeholders perfectly and effectively and informed.

Contracts

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With the Centix contracts module you can expand your service organisation with a service subscription. The contract includes which assets fall within the contract and what type of maintenance and/or disruptions. The contracts can be invoiced in various ways within Centix or with partner links. For example, it is possible to create a contract type where the hours fall within the contract (and are therefore not invoiced) and the consumables are invoiced with a discount.

Planning board & work orders

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Planning

Efficient and paperless planning? Centix has a schedule for both personnel and equipment. The planning also provides an overview of availability and leave. No cluttered Excel files, with the planning board including the work order module, the planning is available anytime and anywhere. For the planners in Centix Online and for the technicians and inspectors in the Work Order App.

Efficient planning

When multiple items are dragged onto the schedule, they are bundled into one work order. In this way it remains clear for the technician and the planner. The size of the work order is calculated on the basis of pre-calculation, transport times and working times. Has the schedule changed? No problem! Then drag the work order to another employee and the schedule will be automatically updated both on the planning board and in the app.

Realisation of hours & materials

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This module offers the possibility to register hours and materials in the Workflow module and possibly in the work orders and the work order App, provided the module planning board & work orders is active. Assuming that both the hour registration and the product module must be enabled for this module to be active.

Time registration

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You can see the hours worked with the Centix time registration module. Create hour types, work schedules and get full insight into how many hours you have spent. In an efficient way you can check whether the productivity of your employees and departments is within the objectives.

Working days & working hours

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With this module you can create working day schedules and working hour schedules. The module supports rental orders and the workflow modules, including the planning board. For the rental module it is important to record which days the rental price must be calculated. Rents are generally not charged on public holidays and weekends. With the workflow modules, it is important for planning to know whether a day is workable, but also what the breaks are on a day.

Working days schedule

You can indicate which days of the week are work days. It is also possible to specify dates of non-work days. A distinction is made here between the dates that are standard not working days for each year, such as January 1, and dates that are not working days ‘once’.

Working hours

There is a possibility to create work hour schedules with the start, break and end time.

Discover what Centix could do for your organisation

Have you become enthusiastic and want to know more? It would be my pleasure to take you through the possibilities Centix has to offer in a product demonstration. Depending on your requirements, I will brief you in half an hour to an hour and a half to give you a clear picture of our software solution for field service management! 

Centix Online Basis

Onze instapconfiguratie heeft uitgebreide mogelijkheden en biedt een compleet pakket om voor elke uiteenlopende branche een oplossing te bieden.

Centix Apps

Centix biedt een drietal mobiele apps waardoor al uw werkzaamheden altijd en overal uitgevoerd kunnen worden - zelfs offline.

API

Koppel uw eigen systemen en automatiseer datastromen via onze open API–oplossing.

Aanvullende modules

Om voor elke branche en elke specifieke situatie aan te sluiten is het mogelijk om de Basisconfiguratie uit te breiden met extra modules.

Plug-ins

Met de gestandaardiseerde partner plug‑ins is het mogelijk Centix naadloos te integreren aan andere applicaties, zoals ERP-, HR- en financiële systemen.

Licentiestructuur

Onbeperkt inloggen voor alle gebruikers; u betaalt alleen voor gebruikers met wijzigrechten die gelijktijdig moeten kunnen inloggen.

Ervaar Centix Online

Ervaar zelf hoe Centix Online uw organisatie kan versterken. Plan een vrijblijvende demonstratie via Teams en ontdek de mogelijkheden die wij bieden.

Ervaar Centix Online

Ervaar zelf hoe Centix Online uw organisatie kan versterken. Plan een vrijblijvende demonstratie via Teams en ontdek de mogelijkheden die wij bieden.

Klantcases

Ontdek de impact van Centix in de praktijk, aan de hand van ervaringen van onze gewaardeerde klanten uit diverse branches.

Downloads

Bekijk onze downloads en ontdek wat Centix Online voor uw organisatie kan betekenen. Zo krijgt u direct helder inzicht in hoe wij u optimaal kunnen ondersteunen.

Blogs

Lees onze blogs voor actuele inzichten, praktische tips en best practices op het gebied van asset management, geschreven door onze experts.

Video's

Ontdek in onze video's hoe Centix Online in de praktijk werkt. Van inspirerende klantverhalen tot duidelijke instructievideo's.

Ervaar Centix Online

Ervaar zelf hoe Centix Online uw organisatie kan versterken. Plan een vrijblijvende demonstratie via Teams en ontdek de mogelijkheden die wij bieden.

Over Centix

Centix ontwikkelt al meer dan 25 jaar asset management software. Met onze SaaS-oplossing helpen we bedrijven wereldwijd bij het efficiënt beheren van hun assets.

Werken bij

Word onderdeel van ons innovatieve team. Bekijk onze openstaande vacatures en ontdek jouw nieuwe uitdaging bij Centix.

Contact

Heeft u vragen of wilt u meer weten over onze software? Neem gerust contact met ons op! We zijn bereikbaar op werkdagen van 08.30 tot 17.00 uur.

Ervaar Centix Online

Ervaar zelf hoe Centix Online uw organisatie kan versterken. Plan een vrijblijvende demonstratie via Teams en ontdek de mogelijkheden die wij bieden.

Centix Online Basis

Our entry-level configuration offers extensive capabilities and provides a complete package to deliver a solution for every diverse industry.

Centix Apps

Centix offers three mobile apps that enable you to carry out all your tasks anytime and anywhere, including when you’re offline.

API

Connect your own systems and automate data flows through our open API solution.

Additional modules

To cater to every industry and specific situation, the Centix Online Basis configuration can be extended with additional modules.

Plug-ins

With the standardised partner plug-ins, it is possible to seamlessly integrate Centix with other applications, such as ERP, HR, and financial systems.

Licence structure

Unlimited logins for all users; you only pay for users with modify rights who need to be logged in simultaneously.

Experience Centix Online

See for yourself how Centix Online can strengthen your organisation. Schedule a non-binding demonstration via Teams and discover the possibilities we offer.

Experience Centix Online

See for yourself how Centix Online can strengthen your organisation. Schedule a non-binding demonstration via Teams and discover the possibilities we offer.

Customer cases

Discover the impact of Centix in practice through the experiences of our valued customers from various industries.

Downloads

Browse our downloads and discover what Centix Online can do for your organisation. This will give you a clear and immediate understanding of how we can support you optimally.

Blogs

Read our blogs for up-to-date insights, practical tips, and best practices in asset management, all written by our experts.

Videos

Discover in our videos how Centix Online works in practice, from inspiring customer stories to clear instructional videos.

Experience Centix Online

See for yourself how Centix Online can strengthen your organisation. Schedule a non-binding demonstration via Teams and discover the possibilities we offer.

About us

For over 25 years, Centix has been developing asset management software. With our SaaS solution, we help organisations worldwide efficiently manage their assets.

Careers at

Become part of our innovative team. Explore our current vacancies and find your new challenge at Centix.

Contact

Do you have any questions or would you like to know more about our software? Please feel free to contact us! We are available on weekdays from 08:30 to 17:00.

Experience Centix Online

See for yourself how Centix Online can strengthen your organisation. Schedule a non-binding demonstration via Teams and discover the possibilities we offer.