“Together with Centix on the way to satisfied customers in the safety of work equipment and data.”
IvS Keuringen en Service has grown from a one-man business into a company with around 700 clients. According to owner Ivo van Summeren, the company’s strength lies in its niche. “We specialise in inspections. In addition, we provide the service and proper administration that go with it. For that, I use Centix. The fact that Centix is easily scalable also fits well with my ambition to grow.”
Situation before Centix: From day one with Centix
IvS Keuringen en Service has been using Centix from the very beginning, back when the company was still called STARO. IvS and Centix have now been working together for 17 years. “When I started, there weren’t many solutions available. What Centix offered at the time suited me perfectly. Over the past 17 years, we have grown together.”
“What appeals to me most is that Centix is constantly developing the software. It’s never really finished. In a way, we contribute to that process together. The exchange of input and feedback works very well. John once described me as not the biggest customer, but certainly one of the most involved. My feedback is always taken seriously, especially when the value of certain improvements can be clearly explained for everyone. We also always receive clear and well-founded explanations about whether suggested changes will or will not be implemented. In that sense, Centix feels more like a partner than a supplier.”
Centix solution: Customer-friendly
From the very beginning, the goal was to grow. “That’s where Centix fits in, because it can grow with us. It’s easy to add staff and work with multiple people in the system at the same time. Thanks to the online platform Centix provides, I can serve many customers simultaneously. As a result, I also see plenty of opportunities for further growth.”
“With Centix, my customers’ inspections and maintenance are always in order, which is essential. During a check or inspection, we can immediately provide insight into the maintenance history and inspection records. Customers also appreciate being able to log in and access all their data themselves, including inspection certificates. For 98 percent of them, that’s a very positive experience – and for about 20 percent, it’s even fantastic!”
Advantages / Results with Centix: Growth
- Scalable solution: Centix grows alongside IvS. Over the past 17 years, IvS has expanded from zero to around 700 customers.
- True partnership: Centix acts not only as a supplier but also as a growth partner. “We really are in this together.”
- Continuous development: One of Centix’s strengths is that the software never stands still – it is constantly evolving.
- Satisfied customers: IvS customers appreciate the clear insight into their inspection data and maintenance records.
- Reliable and secure: IvS experiences a strong sense of reliability when working with Centix. “With all the protocols and ISO certification, we know that with Centix our data is secure.”
- Efficient use of QR codes: IvS has been using QR codes on machines for some time. This makes it easy for employees and customers to see when equipment was inspected, what has been checked and where the equipment belongs.
- Stability and continuity: Centix remains reliable in daily operations. “You can work just as effectively offline as online, including with Centix Mobile. Even if the network goes down, you can continue carrying out inspections as long as your device is charged.”
Discover what Centix can do for your organisation
Interested in learning more after reading about the experiences of IvS Keuringen en Service? During a product demonstration, I would be happy to walk you through the possibilities Centix has to offer. Depending on your requirements, I will guide you through the system in around 30 minutes to an hour, giving you a clear overview of our complete equipment management solution.
Prefer to explore at a time of your own choosing? Request the demonstration video!
