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Workflow
Manage your organisation’s processes with our workflow module. Get one clear overview of all (upcoming) jobs. Be informed about what is going on now and anticipate what is coming up. The workflow management module is the ideal module for the (automatic) generation of reports. But also for recurring workflows to schedule periodic activities automatically.
Workflow in Centix
Detail
Conversations
Notes, e-mails and documents can be kept in the conversations. E-mailing from Centix? That is also possible! With a simple click, it is possible to save a note privately, shared with the organisation or with everyone. Drag & drop from Outlook is also a possibility. Keep track of all conversations in one place!
Documents
Add documents to the workflow such as certificates, technical drawings or the latest technical manuals. The mechanic can also add documents from the Work Order App.
Discover what Centix could do for your organisation
Have you become enthusiastic and want to know more? It would be my pleasure to take you through the possibilities Centix has to offer in a product demonstration. Depending on your requirements, I will brief you in half an hour to an hour and a half to give you a clear picture of how to use our software solution!
Service requests with the workflow module
Verbeter uw service organisatie met simpel te scannen QR- code formulieren. Met de dynamisch instelbare service formulieren kunnen gebruikers een servicemelding indienen waarna er automatisch een ‘workflow’ wordt aangemaakt.
The forms are self-assembling, featuring content such as standard Centix fields and user-defined input fields, offering extreme flexibility. For example, labels can be customised, the visibility of each input field can be role-specific, and translations can be added.
Verhart Groen works with Centix Online service forms
One of the most revolutionary aspects of Verhart Groen’s use of Centix Online is the implementation of service forms. These forms enable employees to quickly submit malfunction reports and service requests using their mobile phones. After scanning the QR code, the employee can add videos and photos to show the problem or any damage in detail. Nick says: “On my phone, I can also see what was reported last time. If no report has been made yet, I have to create one with a photo or video. Based on the report, the workshop chief determines when to come in.”