Effortlessly manage your order flows with Centix
Orders coming in via all sorts of channels, half-completed lists on paper, phone calls in between… It quickly leads to mistakes, searching, and frustration in the warehouse and on site. A single missing part can easily bring an entire job to a halt. Sound familiar?
With Centix, you bring your entire order process together in one clear system. Project managers can place their orders easily via the digital catalogue — complete, clear, and without loose scraps of paper or rushed phone calls. Meanwhile, warehouse staff work with clear pick lists in the Centix Logistics App, ensuring that equipment and materials are quickly and accurately issued to projects and team members. This gives project managers immediate insight into which equipment has been ordered and issued, as well as the associated project costs. This way, everyone stays in control, and no time or money is wasted.
The result: fewer misunderstandings, more organised working, and always the right items in the right place.
Why choose the Centix order module
- Complete logistics process in one digital system, from order to return
- No separate communication via phone or email; project managers, project managers, and warehouse staff all work in the same system
- Easy ordering via the digital catalogue; no loose notes or rushed phone calls, but structured orders
- Centix Logistics App for creating orders, carrying out order picking, processing and signing delivery notes, returning, and inspecting equipment
- Insight for project managers into the periodic hire and sales costs of their projects
- Full integration with the inspection process, including reporting faults and scheduling maintenance
DDM: “Centix provides convenience in our daily processes!”
DDM: “Centix provides convenience in our daily processes!”
Previously, DDM worked with a standalone webshop for orders, which was not connected to the system for equipment management and inspections. This led to a lot of manual work and a higher risk of errors, especially with large orders.
Since implementing Centix, the ordering process has been fully integrated. Foremen and project managers place their orders via the Centix webshop, after which the equipment is picked and sent directly to the project. Kim emphasises: “The manual work is gone, and we no longer have disagreements between site supervisors and the warehouse.” Christel adds with a laugh: “If something goes wrong now, it’s probably just because the supervisors ordered it incorrectly themselves.”
Since implementing Centix, the ordering process has been fully integrated. Foremen and project managers place their orders via the Centix webshop, after which the equipment is picked and sent directly to the project. Kim emphasises: “The manual work is gone, and we no longer have disagreements between site supervisors and the warehouse.” Christel adds with a laugh: “If something goes wrong now, it’s probably just because the supervisors ordered it incorrectly themselves.”
Suitable for any logistics environment
The Centix order module is a powerful and flexible solution, suitable for a wide range of logistics environments. Whether you work for a rental company that supplies equipment daily to external customers, or if you are responsible for rental within construction or civil engineering projects, Centix supports the entire process from request to delivery and return.
It is also ideal for installation companies, industrial organisations, or municipal services where equipment, tools, or consumables circulate between departments or locations. Thanks to the scalability and modular design of Centix, the solution can be easily adapted to your way of working. This keeps your logistics process streamlined and well-organised.
How it works in practice
The process begins with the requester – for example, a site supervisor on the construction site – who can easily put together a digital shopping basket via the Centix webshop and compare products. No more hassle with loose notes, phone calls, or unclear emails to the warehouse. Once the desired products have been selected, a request is automatically generated and sent directly to the back office or warehouse, preventing errors and miscommunication.
In Centix, you can then (automatically) generate a pick list for the order picker. Using the Centix Logistics App, the order picker collects the required products. Not all items in stock? Simply choose an alternative. Once the order is complete, a delivery note is created, and the order is prepared for dispatch. From that moment, the products go into rental or are ready for sale. It is also possible to deliver part of the order while the remainder stays on back order until it is back in stock.
Customers place their products in the webshop
The order is received by the back office / warehouse
A picking list is generated
Using the Centix Logistics App, the order picker collects the required items.
The order picker prepares the order and creates a delivery note
Products are marked as rented out or ready for sale
Also possible: direct handling at the counter
In addition to the webshop process, Centix also supports fast order processing at the counter or on site. For example, a foreman may collect an item directly from the warehouse. The warehouse manager creates a direct order on the spot, scans the item, and has the foreman digitally confirm receipt with a signature. The order is processed, and the item is immediately recorded as rented out.
Return process for rentals
After use, rental items go through the return process. The foreman or project manager simply creates a return request via Centix. Once approved, the item is sent back to the warehouse, where a return basket is created. Upon receipt, an initial check can be carried out to ensure the completeness and quality of the equipment. In some cases, this is immediately followed by an inspection according to the linked inspection schedule, so that the equipment is checked and ready for re-rental straight away. The warehouse manager scans the returned items, processes the return, and the rental is automatically ended. The final invoice can then be prepared.
Discover what Centix can do for your organisation
Are you excited and would you like to learn more about the order process in Centix? I would be delighted to guide you through the possibilities in a product demonstration. Depending on your preferences, I can provide an overview lasting from half an hour to an hour and a half, giving you a clear picture of our complete solution for your organisation!
Additional features
The Centix order module already offers powerful standard functionalities, such as configurable products and buy-back arrangements. For added flexibility and process optimisation, additional modules are available.
Standard features included in the order module
Configurable products
Allow users to choose variants such as size or colour when ordering. Ideal for workwear or spanners in various sizes. Your product catalogue remains clear, as all variants are grouped under a single product.
Additional return options
When returning products, extra options can be selected, such as cleaning, repair, irreparable defect, or missing. Costs can be linked to each option . It can also be set whether the product should be moved to another location (for example, to a repair location if it requires fixing) or whether a work order should be automatically created.
Buy-back arrangement
Some products can be partially taken back. An example is a batch of scaffolding planks: planks that have been cut to size remain behind, while those in their original condition can be bought back at an agreed percentage.
Available via additional modules
Composed product
Combine multiple products into one orderable set. For example, a set with construction fences, bases, couplers, and transport blocks. Users can add a complete set to the order with a single click.
Alternatives
When a product is unavailable, the user is automatically offered an alternative, preventing delays. An alternative can also be selected easily during the picking process.
Crosslinks
Easily link related products to main products. Examples include accessories or consumables, such as cutting discs for an angle grinder. During the ordering process, the user can immediately see which additional products are available.
Invoicing
You can invoice customers or allocate costs within your organisation based on your orders. Invoices are automatically sent to the customer and forwarded to your accounts department. Integration with your own accounting package is also possible.
Keep control on the construction site
Do you have a large, long-term project with many (external) workers? With Centix Rent 2 Move (R2M), you always have a complete overview of who is using which equipment or materials. Whether it’s work equipment that will be returned later or consumables issued to employees, you can see it all in one clear view.
With R2M, you can easily set up a temporary warehouse at the project location. Only authorised employees can collect equipment or materials here using a personal pass. Each issue is automatically recorded digitally, so you always know exactly what has been issued, to whom, and when it will be returned. This not only gives you insight but also encourages employees to handle materials more responsibly, significantly reducing loss and waste.
R2M operates directly on site and is ideal for projects where equipment is temporarily lent out via the order module, for example to subcontractors or technicians. Recipients do not need to be pre-registered as a person or location in Centix; , they are simply recorded as an R2M recipient. All transactions are immediately visible to project managers, , so you always stay in control.
Ideal for:
- Industrial shutdowns & turnarounds
- Large construction sites or infrastructure projects
- Temporary work locations with high equipment traffic
R2M operates directly on site and is ideal for projects where equipment is temporarily lent out via the order module, for example to subcontractors or technicians. Recipients do not need to be pre-registered as a person or location in Centix; , they are simply recorded as an R2M recipient. All transactions are immediately visible to project managers, , so you always stay in control.
Ideal for:
- Industrial shutdowns & turnarounds
- Large construction sites or infrastructure projects
- Temporary work locations with high equipment traffic
“I think the biggest advantage of Centix is that it allows us to do everything ourselves. We actually have the whole package of Centix running. We do rentals and sales, all the work orders, scheduling, you name it.”
