Effortlessly manage your order flows with Centix
Orders coming in through multiple channels, incomplete lists on paper, phone calls in between… It quickly leads to errors, searching and frustration in the warehouse and on-site. A single missing item can easily bring an entire job to a halt. Sound familiar? With Centix, you prevent these situations and stay in control of your order process.
With Centix, you bring your entire order process together in one clear system. Project managers place their orders easily via the digital catalogue: complete, structured and without loose notes or rushed phone calls. Warehouse employees work with clear pick lists in Centix Logistics, ensuring materials and equipment are issued to projects and employees quickly and without errors. Project managers have instant insight into what has been ordered and issued, as well as the associated project costs. This keeps everyone in control and prevents unnecessary loss of time or money.
The result: fewer misunderstandings, more efficient workflows and always the right equipment in the right place.
Why choose the Centix order module
- Complete logistics process in one system: From order to return, everything is clearly recorded.
- No fragmented communication: Project managers, site managers and warehouse staff work in one system.
- Easy ordering via a digital catalogue: No loose notes or phone calls, but structured orders.
- Centix Logistics for creating orders, carrying out order picking, processing and signing delivery notes, returning, and inspecting equipment
- Insight into project costs: Project managers have visibility into rental and sales costs per project.
- Full integration with the inspection process, including reporting faults and scheduling maintenance
DDM: “Centix provides convenience in our daily processes!”
Previously, DDM worked with a standalone webshop for orders, which was not connected to the system for equipment management and inspections. This led to a lot of manual work and a higher risk of errors, especially with large orders.
Since implementing Centix, the ordering process has been fully integrated. Foremen and project managers place their orders via the Centix webshop, after which the equipment is picked and sent directly to the project. Kim emphasises: “The manual work is gone, and we no longer have disagreements between site supervisors and the warehouse.” Christel adds with a laugh: “If something goes wrong now, it’s probably just because the supervisors ordered it incorrectly themselves.”
Suitable for any logistics environment
The Centix order module is a powerful and flexible solution that can be applied in a wide range of logistics environments. Whether you operate in equipment rental or are responsible for equipment within construction or civil engineering projects, Centix supports the entire process from request to delivery and return.
The order module also provides value in installation companies, industrial organisations and municipal services. Whenever equipment, tools or consumables circulate between departments or locations, Centix ensures clarity and structure. Thanks to its scalability and modular design, the solution can easily be adapted to your way of working, keeping your logistics processes streamlined and well-organised.
How it works in practice
The process starts with the requester, for example a foreman on the construction site. Through the Centix webshop, they easily create a digital shopping basket and compare products. This prevents errors and unclear requests, without the need for loose notes, phone calls or emails.
After selecting the required products, a request is automatically generated and sent directly to the warehouse or back office. No more hassle with paper notes, phone calls or unclear emails to the warehouse. As a result, miscommunication is avoided and the process becomes faster and more efficient.
Next, a pick list is (automatically) generated for the order picker. Using Centix Logistics, the order picker collects the required products. If not all items are in stock, you can easily select an alternative.
Once the order is complete, a packing slip is generated and the order is prepared. The products are then issued for rental or ready for sale. It is also possible to deliver part of the order, while the remaining items stay on backorder until they become available.
The customer places the products in the webshop
The order is received by the back office / warehouse
A picking list is generated
The order picker collects the items via Centix Logistics
The order picker prepares the order and creates a delivery note
The order is in rental or ready for sale
Also possible: direct handling at the counter
In addition to the webshop process, Centix also supports fast order handling at the counter or on-site. For example, when a site manager picks up an item directly from the warehouse.
The warehouse employee creates an order on the spot, scans the item and has the foreman digitally confirm receipt with a signature. The order is then processed, and the item is automatically registered correctly as rented.
Return process for rentals
After use, the return process for the equipment begins. The forman or project manager can easily create a return request via Centix. Once approved, the equipment is returned to the warehouse, where a return basket is created.
Upon receipt, the warehouse employee can first perform an incoming inspection if necessary, to assess completeness and quality. An inspection can then be carried out immediately based on the linked inspection plan, ensuring the equipment is quickly approved and ready for re-rental.
The returned items are scanned and processed, after which the rental is automatically stopped. The final invoice can then be generated immediately.
Discover what Centix can do for your organisation
Are you excited and would you like to learn more about the order process in Centix? I would be delighted to guide you through the possibilities in a product demonstration. Depending on your preferences, I can provide an overview lasting from half an hour to an hour and a half, giving you a clear picture of our complete solution for your organisation!
Additional features
The Centix order module already offers powerful standard functionalities, such as configurable products and buy-back arrangements. In addition, extra modules are available to further optimise your processes and increase flexibility.
Standard features included in the order module
Configurable products
Allow users to select product variants directly when ordering, such as size or colour. This keeps your product catalogue clear while maintaining flexibility in your offering. Ideal for items like workwear or spanners in various sizes.
Additional return options
When returning items, you can easily select options such as cleaning, repair, irreparable damage or missing. Costs can be automatically linked to these options. In addition, you can decide whether the product should be moved to another location (for example, a repair location) or whether a work order should be created automatically.
Buy-back arrangement
For certain products, a partial return applies. For example, scaffold planks: cut planks remain on site, while undamaged planks are bought back at an agreed percentage.
Available via additional modules
Composed product
Combine multiple products into one orderable set. For example, a set with construction fences, bases, and couplers. Users can add a complete set to the order with a single click.
Alternatives
When a product is unavailable, the user is automatically offered an alternative, preventing delays. An alternative can also be selected easily during the picking process.
Crosslinks
Easily link related items to main products. Think of accessories or consumables, such as grinding discs for an angle grinder. During ordering, users immediately see relevant add-ons, resulting in a more complete order.
Invoicing
You can invoice customers or allocate costs within your organisation based on your orders. Invoices are automatically sent to the customer and forwarded to your accounts department. Integration with your own accounting package is also possible.
Keep control on the construction site
Do you have a large, long-term project with many (external) employees? With Centix Rent 2 Move (R2M), you always have insight into who is using which equipment or materials. Whether it concerns assets that will be returned later or consumables that are issued, everything is centrally recorded in a clear and structured way.
With R2M, you can easily set up a temporary warehouse at the project location. Only authorised employees can collect equipment using a personal access card. Each issue is automatically registered digitally, so you know exactly what has been issued, to whom and when it will be returned. This not only provides insight, but also encourages more responsible use and reduces loss or waste.
R2M operates directly on-site and is ideal for projects where equipment is temporarily issued to, for example, subcontractors or mechanics. Recipients do not need to be pre-registered in Centix but can easily be added as R2M recipients. All transactions are immediately visible, so you always remain in control of your project.
Ideal for:
- Industrial shutdowns & turnarounds
- Large construction sites or infrastructure projects
- Temporary work locations with high equipment traffic
