SAFETY, QUALITY, AND CONTINUITY
For your customers, you want to ensure quality and safety. Those are two keywords that are also important for Centix. Centix is ISO certified for ISO 27001 Information Technology* and ISO 9001 Quality Management for a reason.
ISO 27001 & 9001 certified
Are you dealing with ISO as well?
The advantage when you work with Centix is that we are experienced and know how to put your processes in order. You are working with a stable partner with years of experience in processes and management. In this we are always innovative and progressive: we do not stand still and continue to develop our solutions. At the same time, we have our feet on the ground: we stand beside you on the shop floor. We always say that our apps are made for people on work shoes: simple, robust and user-friendly. Because of the practical experience we have in-house, we can seamlessly connect our software to your hardware.
Added value for you...
If things go well, you won’t notice ISO certification at all. You can do your job, your data is safe and quality is guaranteed.
Inspection company CE-ESTER: “The added value of ISO is in the fact that within the market and sectors where we ( CENTIX and CE-ESTER) work, it is important that procedures and working methods are documented. This ensures the delivery reliability of a well-functioning equipment management system.”
“It is essential for us that Centix is also ISO certified. We are ISO certified ourselves and require the same from our suppliers. If we have a system, by which we can demonstrate that processes are well managed, it helps tremendously in getting and keeping the ISO certification.”
For The Fire Department of Twente, the ISO 27001 certification of Centix is important. Availability, integrity, and security are the keywords when it concerns information security. “We are operating 24-7. It is important that continuity is guaranteed. For managing our materials, it is important that we can see the data when needed. Our inspection and maintenance data are put into a web-based environment. In this regard, we find it necessary to work with a party like Centix that is ISO 27001-certified and handles our data with confidence, so that it is accessible and that the Fire Department of Twente complies with the applicable laws and regulations.
“Representing dozens of major professional brands, Euro Trade is ISO 9001 (since 2015) and VCA certified. The fact that Centix is also ISO certified is something we mostly like. In any case, it offers us certainties in terms of quality, information security and continuity.”
Discover what Centix can do for your organisation
Have you become interested and would like to learn more? I’d be happy to guide you through the possibilities in a personalised product demonstration. Depending on your needs, I’ll walk you through the software in 30 to 90 minutes, giving you a clear overview of what Centix can offer your organisation.
What the ISO certification means...
ISO 9001: Quality guarantees with stars!
Centix has been setting the bar high for years. Since 28 September 2022, Centix has been ISO 9001 certified. Alexander is quality manager. In this position, he monitors the quality management system. He oversees and monitors processes organization-wide. “Every month we discuss with the divisions what the results are. Depending on the results, we look at whether we need to improve things together. In that, I make sure there is an improvement plan. Should there be any complaints, then it is up to me to analyze where it comes from, and to see what opportunities we have to improve. This is how we continuously work to improve our services and increase customer satisfaction.”
What do customers notice?
Alexander: “Centix has always been about quality and meeting customer needs. The only thing that has changed is that we have systematics in it. A new thing is the survey that customers receive after they have received help from the support department. In it they can give a grade on their experience with support. The target is four out of five stars. On average, our rating is 4.5.”
ISO 27001: Security and continuity
At Centix, ISO certification means that we want to ensure both quality and security of processes. We’ve been doing that for years, but with the ISO it’s more structured. Centix Security Officer Wilbur deals with ISO 27001 on a daily basis: “This is about security of information. Because we are certified, customers can expect from us that their data is safe with us. For this, Centix has raised the standard for certain rules and procedures to the international standard for information security. As Security Officer, my job is to check that it works, is followed and to report on this. If a deviation is found during an audit, I also ensure that a corrective action is taken.”
What do customers notice?
If all goes well NOTHING! Security Officer Wilbur: “People always think security of information has to do with data breaches, but it’s also about continuity, software availability and data integrity. If the software isn’t available, the customer can’t work. Centix provides continuity, so the customer can always proceed.”
Get to know Centix maintenance and inspection software
Rather click around in Centix yourself to get a good idea of our software? If so, create a free demo account now.
In just three simple steps, you can navigate through Centix Online yourself:
- Request a free demo account via the button below.
- During working hours, you will receive your login details within one hour.
- Explore Centix Online and try it out.
The demo account is entirely without obligation. You are not committed to anything, and we do not require any payment details. The demo account includes functionalities that are part of Centix Online Basis.
